Company news

ONCALL secures place on NHS North of England Commercial Procurement Collaborative (NOE CPC) Framework Agreement

We are delighted to announce that ONCALL has been awarded onto a framework agreement contract with NOE CPC for the Provision of Interpreting and Translation Services. The agreement covers Face-to-Face Interpreting, Telephone Interpreting, Video Conference Interpreting, and Sensory Impairment Interpreting including British Sign Language.

NOE CPC is hosted by Leeds and York Partnership NHS Foundation Trust and provides collaborative and bespoke […]

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VoiceConnect Telephone Interpreting Enhancements

As a demonstration of ONCALL’s continued commitment to improving customer experience and accessibility to ONCALL’s products and services, during the last quarter, ONCALL has been implementing enhancements to the in-house telephone interpreting platform, VoiceConnect. These enhancements have included reducing unnecessary steps in the telephone interpreting workflow (where clients do not need them), increasing the speed in which keypad entries are recognised and improving voice recognition. ONCALL has already been able […]

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